Privacy Policy
WovenX Health, Inc. ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this Website Privacy Policy (“Privacy Policy” or “Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you visit the website, www.wovenxhealth.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect:
● On or through our Website.
● When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.
It does not apply to:
● Information we collect offline or through any other means, including on any other website operated by Company or any third party.
● Information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website. (See Links to Third-Party Websites.)
● Protected health information (PHI) covered by the Health Insurance Portability and Accountability Act and its implementing regulations (HIPAA). That information is covered by our HIPAA Notice of Privacy Practices.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it.
By accessing or using our Website, you agree to this Privacy Policy (which includes our State Privacy Law Addendum and our Terms of Use. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed an acceptance of those changes, so please check this Policy for updates.
IF YOU DO NOT AGREE WITH ALL OFTHE PROVISIONS OF THIS PRIVACY POLICY, THEN YOU MUST EXIT THE WEBSITE IMMEDIATELY.
Children Under Age 18
Our Website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under age 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register or create an account on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at legal@wovenxhealth.com.
*California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. See our State Privacy Law Addendum for more information.
HOW WE COLLECT, USE AND DISCLOSURE INFORMATION
What Information We Collect
We may collect several types of information from and about users of our Websites, including:
● Personal Information. Personal Information generally means information that can be used to identify you either directly or indirectly such as your name, postal address, telephone number and email address. What is considered Personal Information may depend on where you live and the laws that apply to the data collected about you. Personal Information does not include De-Identified Information.
● Sensitive Data. What is considered Sensitive Data may depend on where you live but generally means (i) Personal Information that reveals racial or ethnic origin, religious beliefs, a mental or physical health condition or diagnosis, sex life or sexual orientation, citizenship or citizen (immigration) status; or (ii) genetic or biometric data that may be processed for the purpose of uniquely identifying an individual.
● Technical and Usage Data. As you navigate through and interact with our Website, we may use automatic data collection/tracking technologies to collect technical and usage data. Technical and usage data is information about your internet connection, the equipment you use to access our Website, and usage details. This information may include your IP address; operating system; browser type; domain names; the pages within the Website you visit; access dates and times; referring websites or addresses; and approximate location data (geolocation). This other information may or may not identify you, but in most instances it will not.
● Message Content. Message Content is the content of any message you send to us through the Website, or through email or text message.
● User Contributions. User Contributions are information you provide to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties. (User Contributions may be accessible to the general public and are disclosed at the user’s own risk. See Data Security.)
● De-identified Information. De-identified Information is data that does not contain any Personal Information about you and for which there is not a reasonable basis to believe that it can be used to identify you.
● Information Relating to Our Products or Services. If you obtain or request products or services through the website, sign up for newsletters, apply for an open position, sign up for classes or educational content, or other items, we may obtain information about the product or service and associated communications or transactions.
We will not collect additional categories of information without first providing you notice and, when applicable, obtaining your consent.
You may refuse to provide your Personal Information to us, but this may lead to our inability to provide you with certain products or services.
How We Collect Information
We collect the information described above:
● Directly from you, such as when you fill in forms on our Website, register or create an account, subscribe to our services, request further services, report a problem, send an email, respond to a survey or carry out a transaction.
● Through your use of the Website, including automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. See Automatic Tracking Technologies.
● From third parties, such as our business partners, service providers, contractors and other third parties.
● From public sources.
Automatic Tracking Technologies
As you navigate through and interact with our Website, we may use automatic data collection/tracking technologies to collect certain information about your equipment, browsing actions, and patterns, including:
● Details of your visits to our Website, including the date and time of access, pages you access, traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
● Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include Personal Information or Sensitive Data or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
● Estimate our audience size and usage patterns.
● Store information about your preferences, allowing us to customize our Website according to your individual interests.
● Speed up your searches.
● Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
● Cookies (or browser cookies). When you visit our Website, we may store or recognize some information on your computer in the form of a “cookie” or similar file. A cookie is a text file that is placed on your computer’s hard drive by a webpage server, using functions provided by your web browser.
We use cookies to collect information about the pages you visit on the Website and to help you personalize your online experience. Some cookies are required for us to provide a specific feature or service through the Website. For example, they allow us to display the Website in the proper format or language or to authenticate registrations and transactions. Other cookies provide a convenience feature to save you time. For example, if you enter information on a form on the Website or register for an event or other service, a cookie allows the Website to recall your specific information and save you time on your subsequent visits.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website or other websites you visit.
● Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, single-pixel gifs, or Pixels) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons generally work in conjunction with cookies to register when a particular computer visits a particular page.
● Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use And Disclose Your Information.
Website Analytic Vendors
These tracking technologies may be provided to us by third party companies, and we may share the information we collect with them for the purposes described above.
Third parties we do not control may collect personal information about your online activities over time and across third-party websites, such as social media companies. Please see the privacy policies of the social media companies with whom you have accounts.
How We Use Your Information
We may use information that we collect about you or that you provide to us, including any personal information:
● To operate, present, maintain and improve the Website and our services.
● To customize the Website according to your individual interests.
● To speed up your searches.
● To provide you with information, products, or services that you request from us.
● To fulfill the purpose(s) for which you provided your information to us.
● To recognize you when you return to the Website.
● To communicate with you. (For example, if you identify yourself to us by sending us an email with questions or comments, we may use your Personal Information to respond to your questions or comments.)
● To carry out our obligations and enforce our Terms of Use.
● To perform data analytics, such as determining which Website pages are most popular.
● To allow you to participate in interactive features on our Website.
● In any other way we may describe when you provide the information.
● To comply with any applicable laws, such as to satisfy reporting obligations.
● To notify you about changes to our Website or any products or services we offer or provide through it.
● To protect from loss and prevent fraud through the Website.
● For any other purpose described to you through the Website, that you consent to, or that is otherwise permissible under the laws that apply to us.
We may use de-identified information for any purpose that is permitted by applicable law.
How We Disclose Information
We may disclose aggregated information about our users, and de-identified information (information that does not identify any individual),without restriction as permitted by law.
We may disclose Personal Information that we collect or you provide:
● To anyone you authorize to have it.
● To our subsidiaries and affiliates.
● To contractors, service providers, and other third parties we use to support our Website or our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
● To third parties to market their products or services to you if you have consented to and/or not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use And Disclose Your Information.
● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of WovenX Health, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by WovenX Health, Inc. about our Website users is among the assets transferred.
● To fulfill the purpose for which you provide it.
● For any other purpose we disclose when you provide the information.
● At your direction or with your consent.
Choices About How We Use And Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to allow you to control your information:
● Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
● Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data.
DNT Signals/Requests
Some website browsers have a “do not track” (DNT) feature that lets you tell other websites that you do not want to have your online activities tracked. No uniform technology standard for recognizing and implementing DNT signals has been finalized.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network AdvertisingInitiative ("NAI") on theNAI's website: https://thenai.org/
SOCIAL MEDIA
We may engage with you on third party social media sites like Instagram, Facebook, LinkedIn or X (formerly Twitter). If you engage with us on social media, you “opt in” to sharing your content with us. Be aware that the content you submit to social media sites (uploads, posts, comments, shares, "likes” and any messages or tweets) will be publicly visible. To manage the social media notifications you receive or to adjust your privacy settings on your social media accounts, please access the profile section of your social media accounts and follow the directions there.
STATE Privacy Rights
Your state law may provide you with certain rights regarding our use of Personal Information. To learn more about any rights you have as a resident of one of these states, please see our State Privacy Law Addendum. We will not discriminate against you for exercising your privacy rights.
Links to Third-Party Websites
The Website may include links to third-party websites as a resource. We do not have control over third-party websites and those third-party websites do not operate under this Privacy Policy. We are not responsible for their actions. We encourage you to review the privacy policies of third-party websites you choose to link to from the Website to understand how those third-party websites collect, use, and share your information.
Data Security
We have implemented administrative, technical, and physical measures designed to protect your personal information we maintain about you.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Data Retention
We retain your personal information as necessary to accomplish the purposes we describe in this privacy policy, to comply with our legal obligations (such as record retention laws that apply to us), to resolve disputes, for backup and archival purposes, to demonstrate our performance, and to enforce our legal agreements and policies.
Using Our Website Outside of the U.S.
We intend our Website to be used only by residents of the United States. This Website is not intended for use by individuals who are not located in the United States. If you are visiting the Website from outside the United States, please be aware that your personal information and other information will be transferred to, stored, and processed in the United States, where our servers are located, and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using the Website, you understand and agree that your personal information and other information may be transferred to, processed by, and stored at our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.
Email Communications Policy
When you send an email to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. All agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Terms of Use
Your use of our Website is also subject to Company’s Terms of Use. Any disputes related to this Privacy Policy will be governed by the applicable provisions of the Terms of Use, which are incorporated into this Privacy Policy by reference.
Changes to Our Privacy Policy
We may change this Privacy Policy at any time and for any reason. We encourage you to periodically review this Privacy Policy to stay informed of how we protect and use your information. Unless we specify otherwise, all changes will be effective upon being posted on the Website. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
Contact Information
If you have questions or comments about this privacy policy and our privacy practices, contact us at:
1580 N.Logan Street, Suite 660, PMB 42827
Denver, CO 80203
legal@wovenxhealth.com
STATE PRIVACY LAW ADDENDUM
Washington State:
The Washington My Health My Data Act protects consumer health data that is not protected under HIPAA or the Washington health care information privacy laws, such as consumer health data collected by your fitness trackers. The health information we hold about you is already protected by HIPAA or the
Washington health care information privacy laws.
Please see our Notice of Privacy Practices for information about how we protect your health information, and our WovenX Health website Privacy Policy for information about how we protect other personal information about you.
HIPAA NOTICE OF PRIVACY PRACTICES (WovenX Health PLLC)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
We are committed to protecting the confidentiality of your medical information, and are required by a law called HIPAA to protect your medical information. This notice describes how WovenX Health PLLC (Provider) uses your medical information within the Provider and how we may disclose it to others outside the Provider. This notice also describes the rights you have concerning your own medical information. Please review it carefully and let
us know if you have questions.
Provider provides medical services to customers of WovenX Health (“WovenX”). WovenX manages Provider and will follow this notice for all of your medical information. WovenX also provides non-medical services to its customers. A different privacy policy describes the WovenX privacy practices for non-medical services, which can be found at www.wovenxhealth.com.
HOW WILL WE USE AND DISCLOSE YOUR MEDICAL INFORMATION ?
Treatment: We may use your medical information to provide you with medical services and supplies. We may also disclose your medical information to others who need that information to treat you, such as hospitals, doctors, other clinicians, emergency service and medical transportation providers, medical equipment providers, and others involved in your care. For example, we may share your medical information with your other physicians to assist in your
treatment.
We also may use and disclose your medical information to contact you to remind you of an upcoming appointment, to inform you about possible treatment options or alternatives, or to tell you about health-related services available to you.
Family Members and Others Involved in Your Care: We may disclose your medical information to a family member or another person who is involved in your medical care, or to someone who helps to pay for your care. If you do not want Provider to disclose your medical information to family members or others involved in your care, please contact Privacy@wovenxhealth.com.
Payment: We may use and disclose your medical information to get paid for the medical services and supplies we provide to you. For example, your health plan or health insurance company may ask to see parts of your medical record before they will pay us for your treatment.
Provider Operations: We may use and disclose your medical information if it is necessary to run our business. For example, we may use your medical information to conduct quality improvement activities, to obtain audit, accounting or legal services, or to conduct business management and planning.
Required by Law: Federal, state, or local laws sometimes require us to disclose patients’ medical information. For instance, we are required to report child abuse or neglect and must provide certain information to law enforcement officials in domestic violence cases. We also are required to give information to the State Workers’ Compensation Program for work-related injuries.
Public Health: We also may report certain medical information for public health purposes. For instance, we may be required to report communicable diseases to the local health department. We also may need to report patient problems with medications or medical products to the FDA, or may notify patients of recalls of products they are using.
Public Safety: We may disclose medical information for public safety purposes in limited circumstances, such as disclosing medical information to assist law enforcement officials in identifying or locating a person or in response to a search warrant. We also may disclose your medical information to law enforcement officials and others to prevent a serious threat to health or safety.
Judicial Proceedings: The Provider may disclose medical information if the Provider is ordered to do so by a court or if the Provider receives a subpoena. You will receive advance notice about this disclosure in most situations so that you will have a chance to object to sharing your medical information.
Health Oversight Activities: We may disclose medical information to a government agency that oversees the Provider or its personnel, such as the state medical boards. These agencies need medical information to monitor the Provider’s compliance with state and federal laws.
Coroners, Medical Examiners and Funeral Directors: We may disclose medical information concerning deceased patients to coroners, medical examiners and funeral directors to assist them in carrying out their duties.
Organ and Tissue Donation: We may disclose medical information to organizations that handle organ, eye or tissue donation or transplantation.
Military, Veterans, National Security and Other Government Purposes: If you are a member of the armed forces, we may release your medical information as required by military command authorities or to the Department of Veterans Affairs. The Provider may also disclose medical information to federal officials for intelligence and national security purposes, or for presidential Protective Services.
Information with Additional Protection: Certain types of medical information have additional protection under state or federal law, such as HIV/AIDS, genetic testing, substance use disorder, and mental health treatment. For those types of information, we will follow any applicable state or federal privacy laws.
Other Uses and Disclosures: If the Provider wishes to use or disclose your medical information for a purpose that is not discussed in this Notice, the Provider will seek your permission. If you give your permission to the Provider, you may take back that permission any time, unless we have already relied on your permission to use or disclose the information.
If you ever would like to revoke your permission, please notify Privacy@wovenxhealth.com in writing.
WHAT ARE YOUR RIGHTS?
Under HIPAA, you have a number of rights related to your medical information. If you want to exercise any of these rights, or if you have any questions, please contact our Privacy Officer at Privacy@wovenxhealth.com.
Right to Request Your Medical Information: You have the right to look at your own medical information and to get a copy of that information. This includes your medical record, your billing record, and other records we use to make decisions about your care. To request your medical information, write to our Privacy Officer. If you request a copy of your information, we will charge you for our costs to copy the information. We will tell you in advance what this
copying will cost. You can look at your record at no cost.
Right to Request Amendment of Medical Information You Believe Is Erroneous or Incomplete: If you examine your medical information and believe that some of the information is wrong or incomplete, you may ask us to amend your record. To ask us to amend your medical information, write to our Privacy Officer at Privacy@wovenxhealth.com.
Right to Get a List of Certain Disclosures of Your Medical Information: You have the right to request a list of many of the disclosures we make of your medical information. If you would like to receive such a list, write to our Privacy Officer. We will provide the first list to you free, but we may charge you for any additional lists you request during the same year. We will tell you in advance what this list will cost.
Right to Request Restrictions on How the Provider Will Use or Disclose Your Medical Information for Treatment, Payment, or Health Care Operations: You have the right to request us not to make uses or disclosures of your medical information to treat you, to seek payment for care, or to operate the Provider. We are required to agree to requests to restrict disclosure of medical information about you to a health plan if the disclosure is for the purpose of carrying out payment or Provider operations, and the medical information pertains solely to a health care item or service for which you (or someone else on your behalf) have paid in full. We are not required to agree to other requests, but if we do agree, we will comply with that agreement. If you want to request a restriction, submit your request in writing to our Privacy Officer and describe your request in detail.
Right to Request Confidential Communications: You have the right to ask us to communicate with you in a way that you feel is more confidential. For example, you can ask us not to call your home, but to communicate only by mail. To do this, write to our Privacy Officer.
Right to a Paper Copy: If you have received this notice electronically, you have the right to a paper copy at any time. You may download a paper copy of the notice from our website, at www.wovenxhealth.com, or you may obtain a paper copy by contacting our Privacy Officer.
CHANGES TO THIS NOTICE
From time to time, we may change our practices concerning how we use or disclose patient medical information, or how we will implement patient rights concerning their information. We reserve the right to change this notice and to make the provisions in our new notice effective for all medical information we maintain. If we change these practices, we will publish a revised Notice of Privacy Practices. You can get a copy of our current notice of Privacy
Practices at any time by visiting www.wovenxhealth.com.
DO YOU HAVE CONCERNS OR COMPLAINTS?
Please tell us about any problems or concerns you have with your privacy rights or how the Provider or its business associates use or disclose your medical information. If you have a concern, please contact our Privacy Officer at Privacy@wovenxhealth.com.
If for some reason the Provider cannot resolve your concern, you may also file a complaint with the federal government. We will not penalize you or retaliate against you in any way for filing a complaint with the federal government.
DO YOU HAVE QUESTIONS?
The Provider is required by law to give you this notice and to follow the terms of the notice that is currently in effect. The Provider is also required by law to notify affected individuals following a breach of unsecured protected health information. If you have any questions about this notice, or have further questions about how the Provider may use and disclose your medical information, please contact our Privacy Officer at Privacy@wovenxhealth.com.
Effective date: May 1, 2024